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| NOTE! This Limited Warranty is in addition to, and
does not affect your legal (statutory) rights under your applicable
national laws relating to the sale of consumer products. UTL ("KARBONN")
provides this Limited Warranty to person who has purchased the KARBONN
product(s) included in the sales package ("Product"). KARBONN
warrants to you that during the warranty period KARBONN or a KARBONN
authorized service company will in a commercially reasonable time
remedy defects in materials, design and workmanship free of charge
by repairing or, should KARBONN in its absolute discretion deem it
necessary, replacing the Product in accordance with this Limited Warranty
(unless otherwise required by law). This Limited Warranty is only
valid and enforceable in the country where you have purchased the
Product provided that it is intended for sale in that country. |
| The warranty period starts at the time of Product's
original purchase by the first end-user. The Product may consist of
several different parts and different parts may be covered by a different
warranty period (hereinafter "Warranty Period"). The different
Warranty Periods are: |
1) |
Twelve (12) months for the Transreceived
(Mobile phone without Battery). |
2) |
Six (6) months for the following consumable parts and
accessories: batteries, chargers, handsfree kit, cables and any other
accessories that comes in box packing with the mobile phone. |
3) |
Repaired part(s) will be warranted for the remainder
of the original Warranty Period or for Thirty (30) days from the date
of repair, whichever is longer. |
| Process to avail Warranty Service
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| If you wish to make a claim under the Limited Warranty,
you may call the KARBONN call center (where this is available and
please note national rates apply to calls) and/or where necessary,
return your Product or the affected part (if it is not the entire
Product) to a KARBONN Auth Service Partner or KARBONN designated service
location. Information about KARBONN Auth Service Partner, KARBONN
designated service locations and KARBONN call centers can be found
at local KARBONN web pages where available. You must return your Product
or the affected part (if it is not the entire Product) to a KARBONN
Auth Service Partner or KARBONN designated service location before
the expiry of the Warranty Period. When making a Limited Warranty
claim you have to present: a) the Product (or affected part thereto),
b) the legible and unmodified original proof of purchase, which clearly
indicates the name and address of the seller, the date and place of
purchase, the product type and the IMEI or other serial number. This
Limited Warranty extends only to the original first end-user of the
Product and is not assignable or transferable to any subsequent purchaser/end-user.
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| Warranty is not covered for? |
1) |
This Limited Warranty does not cover user
manuals or any third party software, settings, content, data or links,
whether included/downloaded in the Product, whether included during
installment, assembly, shipping or at any other time in the delivery
chain or otherwise and in any way acquired by you. To the extent permitted
by applicable law(s), KARBONN does not warrant that any KARBONN software
will meet your requirements, will work in combination with any hardware
or software applications provided by a third party, that the operation
of the software will be uninterrupted or error free or that any defects
in the software are correctable or will be corrected |
2) |
This Limited Warranty does not cover a) normal wear
and tear (including, without limitation, wear and tear of camera lenses,
batteries or displays), b) transport costs, c) defects caused by rough
handling (including, without limitation, defects caused by sharp items,
by bending, compressing or dropping, etc.), d) defects or damage caused
by misuse of the Product, including use that is contrary to the instructions
provided by KARBONN (e.g. as set out in the Product's user guide)
and/or e) other acts beyond the reasonable control of KARBONN. |
3) |
This Limited Warranty does not cover defects or alleged
defects caused by the fact that the Product was used with, or connected
to, a product, accessories, software and/or service not manufactured,
supplied or authorized by KARBONN or was used otherwise than for its
intended use. Defects can be caused by viruses from your or from a
third party's unauthorised access to services, other accounts, computer
systems or networks. This unauthorised access can take place through
hacking, password-mining or through a variety of other means. |
4) |
This Limited Warranty does not cover defects caused
by the fact that the battery has been short-circuited or by the fact
that the seals of the battery enclosure or the cells are broken or
show evidence of tampering or by the fact that the battery has been
used in equipment other than those for which it has been specified. |
5) |
This Limited Warranty does not apply if the Product
has been opened, modified or repaired by anyone other than an authorized
service centre, if it is repaired using unauthorised spare parts or
if the Product’s serial number, the mobile accessory date code
or the IMEI number has been removed, erased, defaced, altered or are
illegible in any way and this shall be determined in the sole discretion
of KARBONN. |
6) |
This Limited Warranty does not apply if the Product
has been exposed to moisture, to dampness or to extreme thermal or
environmental conditions or to rapid changes in such conditions, to
corrosion, to oxidation, to spillage of food or liquid or to influence
from chemical products. |
| Please remember to make back-up copies or keep written
records of all important content and data stored in your Product,
because content and data may be lost during repair or replacement
of the Product. KARBONN, in a manner consistent with the provisions
of the section entitled "Limitation of KARBONN's Liability"
below, to the extent permitted by applicable law(s), shall not under
any circumstances be liable, either expressly or impliedly, for any
damages or losses of any kind whatsoever resulting from loss of, damage
to, or corruption of, content or data during repair or replacement
of the Product. |
| All parts of the Product or other equipment that KARBONN
has replaced shall become the property of KARBONN. If the returned
Product is found not to be covered by the terms and conditions of
the Limited Warranty, KARBONN and its authorized service companies
reserve the right to charge a handling fee. When repairing or replacing
the Product, KARBONN may use products or parts that are new, equivalent
to new or re-conditioned. Your Product may contain country specific
elements, including software. If the Product has been re-exported
from its original destination country to another country, the Product
may contain country specific elements that are not considered to be
a defect under this Limited Warranty. |
| Limitation of KARBONN's liability |
| This Limited Warranty is your sole and exclusive remedy
against KARBONN and KARBONN (UTL)'s sole and exclusive liability in
respect of defects in your Product. However, this Limited Warranty
shall neither exclude nor limit to any of your legal (statutory) rights
under the applicable national laws or ii) any of your rights against
the seller of the Product. |
| This Limited Warranty replaces all other KARBONN warranties
and liabilities, whether oral, written, (nonmandatory) statutory,
contractual, in tort or otherwise, including, without limitation,
and where permitted by applicable law, any implied conditions, warranties
or other terms as to satisfactory quality or fitness for purpose.
To the extent permitted by applicable law(s) KARBONN does not assume
any liability for loss of or damage to or corruption of data, for
any loss of profit, loss of use of Products or functionality, loss
of business, loss of contracts, loss of revenues or loss of anticipated
savings, increased costs or expenses or for any indirect loss or damage,
consequential loss or damage or special loss or damage. To the extent
permitted by applicable law, KARBONN’s liability shall be limited
to the purchase value of the Product. The above limitations shall
not apply to death or personal injury resulting from KARBONN’s
proven negligence. |
| NOTE! Your
Product is a sophisticated electronic device. KARBONN strongly encourages
you to familiarize yourself with the user guide and instructions provided
with and for the Product. Please also note that the Product might
contain high precision displays, camera lenses and other such parts,
which could be scratched or otherwise damaged if not handled very
carefully. All warranty information, product features and specifications
are subject to change without notice. |
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